Sales Lead
About Us
Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers.
About the Role
As a Sales Lead, you partner closely with store leaders to supervise the team, lead by example, and step in to support leadership responsibilities wherever needed. You play a pivotal role in upholding brand standards and helping shape a positive team culture. You will set the tone for achieving team goals by providing clear direction and support. As a role model for the team, you demonstrate a welcoming, customer-centered environment that goes beyond the transaction to create memorable, personalized experiences that reflect our culture of hospitality.
Responsibilities
- Assist the store leadership team with general store operations, including opening and closing responsibilities.
- Actively share brand priorities, initiatives, and messages with store teams.
- Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
- Provide coaching and encouragement to keep the team on track with performance goals.
- Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
- Be knowledgeable about current sales, promotions, and store policies.
- Support associate development, provide coaching feedback, and assist with scheduling, when needed.
- Share ideas and insights with the store leadership team.
- Contribute to a positive work environment by embracing teamwork with peers and leaders.
Qualifications
- Passion for our brand, fashion, and empowering confidence.
- 2 years of retail management experience preferred.
- Must be at least 18 years old.
- Ability to develop strong customer and peer relationships.
- A team player mindset with a high level of ownership and initiative.
- Flexible availability — including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.
Benefits
- Optional medical, dental, and vision insurance
- 401(k) plan
- Merchandise discounts plus eligibility for discounts at our sister brands
- Professional development and opportunities for advancement across our brands
- Community impact through our philanthropic partnerships
Location: Store 3314-Lehigh Valley Mall-WHBM-Whitehall, PA 18052
Position Type: Regular/Part time