Retail Team Lead - Sales
About the role
As a Retail Sales Team Lead, you will greet and assist customers, maintain in-stock merchandise, uphold an organized and clean sales floor, promote the Northern Tool credit card program, sell extended service protection plans on qualifying items, and support the management team with day-to-day store operations.
Spanish language skills are preferred.
Responsibilities
- Provide courteous, professional service to best serve the needs of our customers.
- Lead customer engagement and sales efforts while actively performing the role of a sales representative.
- Maintain a neat and orderly store environment, including merchandising, planograms, product displays, and stocking shelves.
- Lead by example, taking on additional responsibilities as needed.
- Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.
Requirements
- At least 1 year of retail experience.
- Ability to lead, guide, and mentor store employees.
- Flexible availability and willingness to work some weekends and holidays as needed.
- Excellent communication skills.
- Ability to lift 70 lbs.
- Service-focused mindset.
- A love of tools & equipment.
About Us
Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota’s Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them.
With over 130 retail stores across 24 states, top national brands, and global manufacturing operations designed to create our own specialized tools and equipment, we are dedicated to delivering the products, prices, and advice our customers need to succeed.
Benefits
- Competitive Pay: Earn $16.00 - $22.50 hourly, personalized based on your skills, experience, and location.
- Flexible Work Schedule: Full-time position with flexible scheduling to help you achieve work-life balance.
- Comprehensive Benefits Package: Employees working 30+ hours per week enjoy medical, dental, vision, and a 401(k) plan with an enhanced company match.
- Generous Employee Discount: Significant discount on Northern Tool + Equipment products.
- Daily Pay Option: Access your earnings whenever you need them.
- Holidays and Time Off: Stores are closed on Easter, Thanksgiving, and Christmas, with reduced hours on five other federal holidays. Eligible employees receive paid holidays and paid time off.
- Incentives: Be rewarded for eligible incentive programs.