“Retail Store Team Leader (Full-Time) - Arlington, VA

About the role

Join the LEGO Brand Retail team as a full-time Team Leader and be a role model as you provide a brand experience for our customers. This full-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Responsibilities

• Maximize profitable sales by the regular review of sales and margin information
• Assist to ensure that appropriate and effective space management techniques are utilized
• Ensure that the store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
• Ensure that all fixtures are always replenished
• Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop our business further
• Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines
• Motivate and develop a high-performance team by sharing the LEGO Brand, Vision and Values
• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
• Complete orders for store and office supplies in line with guidelines and operating budgets
• Ensures money handling procedures are followed by all Sales Associates
• Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved

Requirements

• Leadership and/or management experience in a retail store environment
• Delivery of Employee training
• Cash handling and inventory/sales auditing
• Point of sale automated systems
• Merchandise maintenance and visual merchandising
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.
• Must have full availability to work 40 hours per week

Qualifications

The ideal candidate will have experience in a retail environment and be able to motivate and develop a high-performance team.

Skills

Strong leadership and communication skills are required, as well as the ability to work in a fast-paced retail environment.

Benefits

• Family Care Leave – enhanced paid leave options for those important times
• Insurances – life and disability insurance which provides protection and peace of mind
• Wellbeing – access to the Headspace App and lots of wellbeing initiatives and programs
• Colleague Discount – generous colleague discount from day 1
• Bonus – rewarded through our bonus scheme when goals are reached and if eligible

Pay

The hourly wage for the position has a range of $23.50 to $24.90 based on anticipated responsibilities, market benchmarks, and organizational constraints.