Full Time Retail Team Leader

About the role

Work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley’s objectives and standards.

Responsibilities

• Set high standards and motivate the team to create The Experience
• Exceed sales goals, build store traffic, convert Guests, interact with the product, and promote campaigns and contests to drive brand awareness and lasting customer relationships
• Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values
• Aid leadership team with planning, implementing, and maintaining the visual merchandising brand standards
• Aid with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening/closing
• Act as a liaison between store associates and store leadership to create a fun and collaborative work environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink

Requirements

• High School graduate or equivalent
• Prior retail experience strongly preferred; prior management experience strongly preferred
• Prior experience in specialty retail strongly preferred
• Experience with retail POS system a plus

Qualifications

• Dependable with open availability and flexible to work nights, weekends and holidays
• Strong desire and ability to serve customers and solve problems
• Excellent interpersonal, written and verbal communication skills
• Detail oriented with the ability to manage multiple tasks simultaneously
• Polished, polite and professional
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment

Skills

• Strong sensory skills such as good eyesight, good hearing, and dexterity
• Ability to consistently lift 10-35 lbs; occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs

Benefits

We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future.

Pay

Base Pay Range: $15.81 - $23.68
Starting Pay: $18.00 USD

Schedule

Vera Bradley offers flexible scheduling options to accommodate your needs.