Retail Store Manager - Wrentham Premium Outlet (Wrentham, MA)

Personnel Management

• Recruit top talent for our retail store.
• Train team members in product knowledge, selling techniques, and store operations.
• Motivate and develop staff through coaching, feedback, and regular performance assessments.
• Foster a safe, positive, and collaborative work environment.
• Uphold company policies and standards.

Retail Store Operations

• Analyze and optimize store performance to maximize profitability.
• Identify opportunities for improvement and provide actionable feedback.
• Ensure the store remains clean, safe, and welcoming for customers and employees.

Marketing and Customer Relations

• Deliver exceptional and consistent customer service.
• Build local brand awareness through community outreach initiatives.
• Collaborate on the planning and execution in-store and off-site events.

Qualifications and Skills

• Genuine passion for culinary products and experiences.
• Associate or bachelor’s degree preferred; relevant retail experience considered.
• Minimum 3 years of retail sales management experience.
• Strong business acumen and problem-solving capabilities.
• Excellent communication, organizational, and writing skills.
• Professional, adaptable, and collaborative approach.
• Proficiency in Microsoft Word, Outlook, and Excel.
• Ability to stand/walk for extended periods and lift 35 lbs. or more.
• Comfortable using a ladder.

Pay

$70,000.00 - $75,000.00 per year based upon experience.

Schedule

N/A

Benefits

• Medical/dental/vision package
• 401k plan
• Generous employee discount
• Paid vacation and sick time