Retail Store Manager LURAY | E Luray Shopping Ctr

What You'll Do in Your Role

• Demonstrate how to help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
• Ensure your store meets or exceeds sales goals by overseeing all store functions, including sales and inventory, and implementing new store programs and initiatives.
• Sell to find personalized solutions beyond the bare-bones device and service plan, including unique accessories and up-and-coming Internet of Things (IoT) devices.
• Approach service and sales needs with patience, honesty, and empathy, and become proficient in using digital tools to enhance interactions and onboarding.
• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
• Successfully identify and handoff small business leads.
• Develop strong peer relationships where accountability for the company's success is shared.
• Be willing to have a good time while providing first-class customer experience.

  The Ideal Candidate Will Bring

  • Leadership qualities, including competitive drive and the confidence to succeed in a fast-paced sales environment.
  • Willingness to lead your team, sharing best practices, and providing resolutions to issues.
  • Effective operational, financial, and performance management skills.
  • Amazing communication skills, both with your team and customers.
  • Prior wireless sales experience.

    What’s in It for You?

    • Employee Stock Ownership Program (ESOP)
    • Competitive salary pay
    • Bonus earnings
    • Automatic raises when reaching attainable milestones
    • Exciting opportunities for career advancement
    • Discounted T-Mobile Cell Phone Plan
    • A culture of care & excellence
    • Health Benefits for Full-Time Employees

    Must Haves

    • Be at least 18 years of age
    • Wireless sales experience
    • A high school degree or GED
    • Ability to stand for long periods of time
    • Ability to lift objects weighing up to 25 lbs
    • Reliable transportation
    • Full-time (45 hours) availability