Retail Sales Technician (Electronics Repair)

About the role

uBreakiFix – the job that introduces techies to the world of customer service – is hiring individuals who can combine their technical know-how with strong people skills. This isn't just an ordinary retail or sales job; it's where your ability to interact with customers and solve problems takes your career in tech to the next level.

Responsibilities

• Be the welcoming face at our uBreakiFix store, providing personalized and human-centric experiences to our customers.
• Leverage our Serve, Solve, Sell™ technique and upsell Asurion’s products & services.
• Work towards achievable sales goals.
• Dive into tech repair tasks with enthusiasm, learning specifics as you go to assist with diagnostics, troubleshooting and repairing customer electronic devices.
• Support the dynamic needs of a retail store environment as a team player and support the surrounding market based on business needs.
• Navigate the intersection of retail, tech, and sales seamlessly.

Requirements

• Previous experience in customer service or retail sales – at least 1 year.
• A natural ability to connect with customers, making them feel heard, valued, and cared for.
• A basic knowledge of electronic devices (nice to have, not required).
• Flexibility to work retail store hours and the ability to multitask easily.

Qualifications

No formal tech experience is required. We provide high-quality paid training that will have you feeling like a tech wizard in no time.

Skills

• Strong communication skills.
• Ability to connect with customers.
• Basic knowledge of electronic devices (optional).
• Multitasking abilities.

Benefits

• A comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Pay

$16.25 per hour + earn unlimited sales incentives. (Real-life – employees earn on average $531/month additional)

Schedule

Work retail store hours and the ability to multitask easily.