Retail Sales Consultant - Bi-Lingual

Job Summary

We are Optimum, a leader in connectivity, and we're seeking driven and enthusiastic professionals to join our team. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company!

Responsibilities

• Connection builder: Create a positive and welcoming environment, engage with customers, listen attentively to their needs, and provide personalized guidance.
• Store Expert: Educate customers about different options available and recommend the best solutions to meet their specific needs.
• Problem Solver: Assist customers with billing and service-related questions, process payments, exchanges, and equipment issues efficiently and accurately, and troubleshoot technical problems.
• Brand Ambassador: Demonstrate professionalism, integrity, and enthusiasm in all customer interactions, representing our company values.
• Team Builder: Work closely with colleagues to ensure an exceptional customer experience, share knowledge, assist with complex inquiries, and provide backup support.

Qualifications

• High school diploma or equivalent.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with a knack for working independently.
• Proficient computer and technical skills.
• Ability to stand for prolonged periods and lift up to 50 pounds.
• Full-time and weekend availability.
• Bi-Lingual preferred (for some locations).

Benefits

Competitive pay based on job-related factors, including skills and experience. The starting pay range at time of hire for this position in the posted location is $33,696.00 - $55,357.00 / year.