Retail Sales Consultant - Bi-Lingual

Job Summary

We are Optimum, a leader in connectivity, and we're seeking driven and enthusiastic professionals to join our team. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company, forging powerful connections with our customers and delivering an unparalleled partner and customer experience.

Responsibilities

• Connection builder: Create a positive and welcoming environment, engage with customers, listen attentively to their needs, and provide personalized guidance.
• Store Expert: Educate customers about our products and services, stay updated with industry trends, and recommend the best solutions to meet their needs.
• Problem Solver: Assist with billing and service-related questions, process payments, exchanges, and equipment issues efficiently and accurately, and troubleshoot technical problems.
• Brand Ambassador: Demonstrate professionalism, integrity, and enthusiasm in all customer interactions, representing our company values.
• Team Builder: Work closely with colleagues to ensure an exceptional customer experience, share knowledge, assist with complex inquiries, and provide backup support.

Qualifications

• High school diploma or equivalent.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivated with a knack for working independently.
• Proficient computer and technical skills.
• Ability to stand for prolonged periods and lift up to 50 pounds.
• Full-time availability, with weekend work as necessary.
• Bi-lingual preferred

Benefits

Competitive pay based on job-related factors, including skills and experience. The starting pay range at time of hire for this position in the posted location is $33,696.00 - $55,357.00 / year.

Schedule

Full-time availability, with weekend work as necessary.