Retail Sales Associate, Sandro, Desert Hills Premium Outlets, Cabazon

Job Summary

SMCP - Sandro, Maje, Claudie Pierlot is seeking a PT Sales Associate at Desert Hills Premium Outlets, Cabazon, California. With a commitment to accessible luxury and sustainability, SMCP operates in over 47 countries and aims to meet ambitious sustainability goals by 2030.

About the Role

You'll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You'll build strong relationships with customers, curate personalized styling experiences, and bring fashion to life through your passion and expertise. You'll also contribute to the daily operations of the store, ensuring seamless efficiency on the sales floor and behind the scenes.

Responsibilities

• Create a welcoming, elevated shopping experience with expert fashion advice.
• Style clients with personalized wardrobe selections and full-range product recommendations.
• Build and maintain a client book, fostering long-term relationships.
• Encourage repeat visits through personalized follow-ups and exclusive offers.
• Share insights on collections, craftsmanship, and brand heritage.
• Guide clients through their shopping journey, ensuring a meaningful brand connection.
• Support daily operations, including visual merchandising and floor maintenance.
• Ensure stock is replenished and the store remains organized and inviting.
• Drive sales, achieve personal and team goals, and support a thriving workplace culture.
• Work closely with the team to create a motivating, results-oriented environment.
• Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
• Provide solutions that enhance the overall client experience.

Requirements

• 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
• Passionate about styling, fashion, and delivering an exceptional client experience.
• A strong communicator—friendly, engaging, and skilled at building relationships.
• A team player with a positive, solution-oriented mindset.
• Social media savvy (a plus, but not required).
• Adaptable and flexible to thrive in a fast-paced retail setting.
• Flexible availability, including evenings, weekends, and holidays, is required.

Qualifications

• High school diploma or equivalent.
• Ability to work independently and as part of a team.
• Strong organizational and problem-solving skills.
• Knowledge of SMCP brands and collections.

Benefits

• Competitive base hourly pay.
• Individual commission and sales incentives.
• 50% shopping discount and seasonal wardrobe offering.
• Voluntary health plan.
• 401(k) and paid time off.
• Paid parental leave and pet benefits.
• Employee Assistance Program (EAP).
• Maven Family Planning.

Pay

$17 - $20 USD per hour

Schedule

Part-time schedule is required.