Retail Store Associate

As a Retail Store Associate at Beauchamp Water Treatment Solutions, you will be the first point of contact for our customers, creating a lasting impression through exceptional service. You will infuse enthusiasm and energy into every customer interaction, ensuring a WOW experience each time they engage with our brand. Your role involves bringing organizational skills and attention to detail to everything you do, from managing cash transactions to maintaining accurate customer records.

Responsibilities

• Greet customers in a friendly and welcoming manner, ensuring a positive first impression.
• Answer incoming calls promptly and direct them to the appropriate department in a courte and efficient manner.
• Process all retail transactions through the POS system, ensuring accurate data entry and completion, including credit card information.
• Assist customers by loading products into their vehicles when necessary. Must be able to lift 40lb bags of salt and 5 gallon water jugs.
• Handle all cash and checks presented by customers with accuracy.
• Maintain up-to-date and accurate customer records in Service Titan.
• Stock the sales floor, ensuring all products, including filters and chemicals, are appropriately displayed and labeled.
• Monitor inventory and notify the relevant department when products are out of stock or require replenishment for retail displays.
• Ensure that all sales leads and customer inquiries are forwarded to the sales department.
• Keep the sales floor clean, organized, and well-kept, including dusting shelves and equipment.
• Maintain a clean and organized counter area.
• Clean and sanitize water fill stations where applicable.
• Follow all Store Operational Procedures as outlined in the Retail Store Opening & Closing Checklist.
• Perform other tasks as requested by management to support store operations and customer satisfaction.

Benefits

• Health, Dental, Vision, and Life Insurance.
• 401k with a company match.

Work Environment

A supportive and collaborative work environment where your contributions are valued, with opportunities for career advancement and professional development within the company.