Retail Sales Associate - Fremont

Responsibilities

• Engage & Sell
• Proactively approach and engage with our two-legged and four-legged customers.
• Ask questions to understand customer needs and build lasting relationships.
• Use the Pet Food Express Whole Life Approach to provide tailored recommendations that help customers live their best possible lives with their pets.
• Learn & Educate
• Participate in daily training and continuous educational programs to enhance your product knowledge and sales skills.
• Stay up-to-date about new products, promotions, and the pet community.
• Educate customers on product benefits and help them find solutions for their pets' unique needs.
• Operate & Maintain
• Show up on time, maintaining reliable attendance to ensure smooth operations and strong team collaboration.
• Operate the cash register efficiently and provide a friendly checkout experience.
• Unload shipments and stock the store – this includes lots of heavy lifting.
• Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes as needed.
• Support overall store operations by performing additional duties as assigned, including tasks not necessarily covered by this listing.

Qualifications

• Previous retail experience and pet experience is preferred.
• A passion for pets and a desire to help pet parents find the best solutions.
• A sales-driven attitude with desire to exceed goals.
• A warm and welcoming personality with strong customer service mindset.
• Eagerness to learn and to participate in daily educational activities.
• Dependable and reliable with strong attendance and punctuality.
• Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
• Must be able to lift, move and carry up to 35 pounds while using the appropriate lifting techniques and following all safety rules.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

PFE Perks

• Grow with us: Many potential career paths and options for advancement within the company
• Continued Learning: A focus on your development and leadership training. Investment in your pet and product knowledge, you'll never see pets the same way!
• Generous in-store employee discount that extends to your family.
• Benefits: All employees are eligible to participate in a number of Company-sponsored benefits, such as life insurance, pet insurance, Employee Assistance Program (EAP) and more.
• FT employees are eligible for PTO and health insurance.
• Plan for the future: 401k with employer match.
• Get Rewarded: Employee referral bonuses.
• Bring your well-behaved pet to work.
• Opportunities to make an impact in the community through the Pet Food Express Pet Fair, in-store fundraisers and adoption events benefiting local rescue and shelter partners, and more!

Pay

The salary range for this position is expected to be $18.10 - $19.10 per hour. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate's actual skills and experience, and budget constraints.