Retail Sales Associate

Responsibilities

• Provide excellent customer service to customers visiting the store, including greeting, answering phones, and assessing their needs in a positive manner.
• Answers questions and resolves customer inquiries and concerns.
• Create relationships with customers in order to suggest products.
• Maintain a clean, well-stocked store for customers.
• Follow all Company policies and procedures.
• Ability to travel within a 15-mile radius from home store for shift coverage.
• Assist with all functions within a retail store in compliance with company policies and procedures.
• Ensure maintenance of store appearance, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Absorb and share product knowledge to be the expert.
• Participate in marketing efforts to solicit new business by promoting the brand inside and outside the store/retail location.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Absorb and share product knowledge to be the expert.
• Assist in other tasks, duties, or projects as assigned by management.
• Open and close the store which includes locking doors and setting the alarm.
• Must be able to work shifts ranging from 4 to 12 hours standing on the sales floor.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Ability to lift up to 50 lbs.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.