Retail Sales Associate

About the role

At Ashley Furniture, we are the largest home furnishings manufacturer, dedicated to quality, style, and affordability. We are expanding our reach by opening more stores to meet the increasing demand from our customer base, which has grown over 75 years.

Responsibilities

• Transform store guests into loyal customers by guiding them and creating inspiration, enthusiasm, and excitement about Ashley’s products.
• Create a welcoming, professional, visible presence at the front desk and engage with guests to ensure they are treated in a cordial, respectful manner.
• Accurately and efficiently process sales orders, adhere to cash handling protocols, assist customers with credit applications and financing matters, and maintain thorough documentation of sales transactions.
• Address customer concerns independently whenever possible and support inventory management and loss prevention procedures, including participating in bi-annual inventory checks.
• Meet and exceed sales goals, align to Key Performance Indicators (KPIs), and performance standards.
• Complete any additional tasks as assigned by management.

Requirements

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 IBS with or without accommodation.
• A high school diploma or equivalent, preferred.
• One year of customer service and/or sales experience, preferred.

Qualifications

• Gets charged up by interacting with others, being outgoing, friendly, and easy to talk to.
• Conveys information in a way that inspires action and gets excited by developing and sharing fresh ideas.
• Communicates information in a motivating manner that prompts action.
• Flourishes in an environment that values exceptional service and customer satisfaction.
• Maintains reliable attendance.

Benefits

When you join Ashley Furniture, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental, and vision insurance.
• Life/Disability Insurance.
• Flexible Spending Account.
• 401(k).

Pay

Details on pay are not specified in this posting.

Schedule

Schedule details are not specified in this posting.