RETAIL SALES AND MERCHANDISING SUPERVISOR
Micro Center is the nation’s leading computer and electronic device big-box retailer. Our technology superstore offers an industry-leading selection of 40,000+ premier computer products and the most knowledgeable staff in the business. Passion, energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships.
About the role
We are currently seeking a self-motivated, results-oriented Retail Sales and Merchandising Supervisor. Micro Center’s core promise is to take care of our associates and customers, which has led to our success over the last 40+ years.
Responsibilities
- Through sales floor leadership, ensure associates greet and present credible product solutions to all customers; ensure customer satisfaction standards are met in the department.
- Oversee the execution of ad set and visual merchandising standards within the department.
- Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control.
- Participate in department staffing, training, and scheduling activities to ensure competent associates are hired to properly service customers; communicate any issues to management.
- Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards, and desired results are understood and met.
- Participate in and lead open and close procedures.
- Serve as floor leader or manager-in-charge during the absence of store managers.
- Support store operations by maintaining loss prevention awareness and helping prepare for physical inventory.
- Partner with senior management and/or Regional HR Manager to handle human resource issues in accordance with guidelines.
- Perform other duties and tasks as assigned.
Requirements
- High school diploma required; proficiency in Microsoft Office.
- Two or more years of experience in a retail sales environment with direct accountability for achieving sales, customer service targets, and merchandising standards, preferably in a lead or supervisory capacity.
- Able to communicate professionally, handle multiple customers at once, and relate to people with varying levels of technical expertise.
- Physical requirements: lift up to 50 lbs., stand for prolonged periods of time.
Schedule
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends, and holidays.
Pay
Salary range of $70,304.
Benefits
- Medical, dental, and vision benefits coverage for regular full-time associates.
- Employee discount that includes a Friends & Family Discount Program.
- Tuition reimbursement & education discounts.
- Paid time off for regular associates.
- 401K plan with company match.
- Esteemed vendor & company job training.
- Career advancement opportunities.
About us
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers.