RETAIL SALES AND MERCHANDISING SUPERVISOR
Micro Center · Mayfield, OH · 3 wk ago
Business DevelopmentFull-time
Major Responsibilities
- Ensure associates are greeting and presenting credible product solutions to all customers.
- Ensure customer satisfaction standards are being met in the department.
- Oversee the execution of ad set and visual merchandising standards within the department.
- Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control.
- Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management.
- Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department.
- Participate in and lead open and close procedures.
- Serve as floor leader or manager-in-charge during absence of store managers.
- Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory.
- Partner with senior management and/or Regional HR Manager when needed ensure human resource issues are handled in accordance with guidelines.
Education & Experience
- A high school diploma required with proficiency in Microsoft Office.
- Three or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity.
Physical Requirements
- Lift up to 50 lbs.
- Stand for prolonged periods of time.
Benefits
- Flexible Scheduled & Excellent Pay.
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates.
- Employee Discount that includes a Friends & Family Discount Program.
- Tuition Reimbursement & Education Discounts.
- Paid Time Off for Regular Associates.
- 401K Plan with Company Match.
- Esteemed Vendor & Company Job Training.
- Career Advancement Opportunities.