RETAIL SALES AND MERCHANDISING SUPERVISOR

Major Responsibilities

• Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department
• Oversee the execution of ad set and visual merchandising standards within the department
• Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control
• Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management
• Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department
• Participate in and lead open and close procedures
• Serve as floor leader or manager-in-charge during absence of store managers
• Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
• Partner with senior management and/or Regional HR Manager when needed ensure human resource issues are handled in accordance with guidelines

Education & Experience

• A high school diploma required with proficiency in Microsoft Office
• Two or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity
• Preferably able to communicate professionally, handle multiple customers at once and relate to people with varying levels of technical expertise

Physical Requirements

• Lift up to 50 lbs.
• Stand for prolonged periods of time

Benefits

• Flexible Schedules & Excellent Pay
• Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• 401K Plan with Company Match
• Esteemed Vendor & Company Job Training
• Career Advancement Opportunities