Retail Client Advisor

REVOLVE is the virtual home for an unrivaled collection of over 700 of the world's most-coveted established and emerging brands in women's and men's designer apparel, shoes, and accessories. Based in Los Angeles, REVOLVE delivers a premium online and mobile shopping experience with impeccable customer service, deeply rooted in the Southern California lifestyle.

About the role

The Retail Personal Stylist is a full-time role for a candidate passionate about contemporary and luxury personal shopping. You will work with REVOLVE & FWRD’s best customers in-person and virtually, ensuring an excellent shopping experience while driving sales results that impact retail store revenue and key performance indicators.

Responsibilities

• Deliver sales results in line with business growth targets within a highly sales-driven environment.
• Take a proactive, entrepreneurial approach to selling—continuously ideating ways to enhance the client experience and increase revenue.
• Build, manage, and grow a high-value client book through consistent outreach, relationship building, and personalized service.
• Develop a deep understanding of each client through purchase history, preferences, and behaviors to inform tailored recommendations.
• Identify and prioritize sales opportunities; execute strategic outreach to drive conversion and retention.
• Increase client lifetime value through thoughtful styling, upselling, and wardrobe building.
• Partner closely with Buying and Merchandising teams to provide feedback on product performance, client demand, and assortment opportunities.
• Acquire new clients while re-engaging lapsed clients through elevated, brand-aligned outreach.
• Analyze client data to identify trends, preferences, and opportunities.
• Provide weekly and monthly sales performance updates.
• Stay current on new arrivals, exclusives, and brand initiatives through partnership with Buying/Allocations.
• Support team coverage and collaborate with other stylists as needed.
• Operate with agility—managing multiple priorities in a fast-paced, high-performance environment.
• Maintain flexibility in schedule to meet client needs.

Requirements

• Deep expertise in contemporary and luxury fashion, trends, and styling.
• Strong understanding of fabrication, fit, and garment construction.
• Proven ability to operate as a self-starter in a high-performance sales environment.
• Exceptional communication skills (written and verbal).
• Highly proactive—identifies opportunities and acts on them.
• Strong analytical mindset—comfortable using data to inform client strategy.
• Embodies the REVOLVE/FWRD brand aesthetic and client experience.

Qualifications

• Previous sales or styling experience in the contemporary and luxury clothing sector (2+ years minimum).
• 3+ years of retail experience.
• Management experience a plus.
• Experience in brick-and-mortar and/or ecommerce.
• Proven ability to build and maintain a client book.
• Strong computer literacy, including working knowledge of Excel and PowerPoint.
• Proficient in Gmail.

Preferred Qualifications

• Bachelor’s degree.
• Prior experience working with top-tier/VIP clientele.
• Experience contributing to merchandising or buying feedback loops.

Benefits

• 50% or more off retail prices on REVOLVE items.
• Free weekly lunches.
• Company parties and events.