Client Advisor- Chicago Retail

Role Overview

Client Advisors are the face of Leica within the store. They are trusted partners to clients, responsible for developing long-term relationships, delivering personalized experiences, and driving sales through storytelling, expertise, and exceptional service. In addition to sales performance, Client Advisors are accountable for supporting operational excellence — ensuring compliance, visual merchandising, inventory accuracy, and flawless execution of in-store activities in alignment with Leica’s global retail standards, including clienteling and CRM discipline.

Qualifications

• 2+ years of experience in premium or luxury retail sales
• Proven ability to build strong client relationships and deliver high sales performance
• Strong operational and organizational skills, with demonstrated accuracy in POS, inventory, and CRM systems
• Technical aptitude in photography, videography, or creative arts preferred
• Excellent presentation, interpersonal, and problem-solving abilities
• Flexible schedule including evenings, weekends, and events

Key Attributes

• Passionate storyteller with deep curiosity for photography, design, and culture
• Client-focused and relationship-oriented with a natural ability to build trust
• Operationally disciplined with a commitment to precision, organization, and follow-through
• Confident communicator who brings energy, authenticity, and empathy to every interaction
• Team player who thrives in a collaborative and creative environment
• Embraces Leica’s values of craftsmanship, creativity, and excellence

About the Organization

Leica Camera is an international, premium manufacturer of cameras and sports optics. The legendary reputation of the Leica brand is based on a long tradition of excellent quality, German craftsmanship and German industrial design, combined with innovative technologies. An integral part of the brand's culture is the diversity of activities the company undertakes for the advancement of photography. In addition to the Leica Galleries and Leica Akademies spread around the world, there are the Leica Hall of Fame Award and, in particular, the Leica Oskar Barnack Award (LOBA), which is considered one of the most innovative sponsorship awards existing today. Furthermore, Leica Camera AG, with its headquarters in Wetzlar, Hesse, and a second production site in Vila Nova de Famalicão, Portugal, has a worldwide network of its own national organizations and Leica Retail Stores.

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.