Client Advisor, Chicago

About the role

This iconic Australian brand, known for its sophisticated femininity and a passion for detail, is seeking a Client Advisor to join their team. The ideal candidate will embody the brand's values and contribute to its global success.

Responsibilities

• Achieve sales targets and store KPIs while upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory.
• Provide exemplary client service in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through professional client relationships.
• Achieve a consistently high standard of visual presentation reflective of the brand directives.
• Understand and adhere to company policy and procedure relating to store operations, stock, and loss prevention.
• Engage in team training and development initiatives including product and brand knowledge, sustainability, diversity, and Work Health Safety.

Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism, and team-oriented approach
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Detail-oriented
• Excellent organizational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team