Retail Branch Manager

About the role

As a Retail Branch Manager at Bank Iowa, you will oversee the day-to-day operations of our Clarinda location. You will supervise retail staff, provide superior client service, promote bank services in the community, lead business development goals, and promote the bank’s community involvement activities. You will be responsible for the development and growth of the retail branch’s key drivers including branch deposits, loans, net income, operating budget, and development of team members. You will drive branch performance results through strong individual sales performance in addition to coaching and leadership, ensuring the team meets and exceeds branch goals and business development, quality of work, and client experience goals while maintaining an operationally efficient and compliant branch.

Responsibilities

• Lead branch activities including business development, sales and service, credit, community leadership, compliance standards and facilities management.
• Attain individual and branch performance goals for loan volume, deposit growth, referrals, business development and client experience performance.
• Prospect for new clients and cultivate existing relationships to increase profitability and reduce costs.
• Perform daily branch operations including operating a teller drawer, opening accounts, and processing work.

Requirements

• High School Diploma/G.E.D.
• 2+ years’ experience in a sales, retail or banking environment.
• Previous experience supervising staff preferred.
• Ideal candidates will have some banking experience, strong customer service focus, ability to listen to customer needs and suggest solutions, excellent oral and written communication skills, and ability to learn and utilize multiple computer applications.

Benefits

• A competitive financial package including compensation, bonus opportunity, generous 401k match, and discretionary profit sharing.
• Robust benefits and wellness including health, dental and vision insurance and a wellness program designed to help drive down premiums for benefits-eligible team members.
• Blending work and life with a generous PTO bank, 11 paid observed holidays, 100% paid parental leave, sabbatical leave opportunity, generous bereavement, and an employee assistance program.
• Continued learning opportunities including formal & informal training, on-the-job training, development programs available in-person and online, and tuition reimbursement.
• Community involvement including company-sponsored volunteer opportunities and paid volunteer time off (VTO).
• Recognition through a peer-nominated program celebrating team members who exemplify the bank’s values.