Retail Banking Intern - Summer 2027

About the role

We are looking for a Retail Banking Intern to join our team this summer! This is a wonderful opportunity to gain meaningful, hands-on experience in your field of interest. You will learn how to support the business day-to-day, manage project work, develop your network, and engage in professional development. This internship is ideal for individuals who are customer-focused, relationship-oriented, adaptable, and eager to learn about the many facets of retail banking.

Responsibilities

• Gain exposure to the various aspects of retail banking, including Teller Operations, Personal Banking, and Branch Management.
• Process customer transactions accurately and efficiently while learning cash handling procedures and balancing techniques.
• Assist customers with deposits, withdrawals, payments, account inquiries, account openings, and account maintenance.
• Learn about consumer banking products and services and observe customer financial conversations and needs-based recommendations.
• Participate in branch meetings, community outreach activities, and branch operations initiatives.
• Engage with different segments of the bank for increased exposure and networking. These areas include Internal Audit, Private Wealth, Commercial Banking, Mortgage, HR, Marketing, Credit Administration, Finance & Accounting, etc.
• Participate in educational sessions and trainings to develop and enhance core skills and industry knowledge.
• Attend networking sessions with other interns from CBI, and other banks, to learn from banking professionals and engage in teamwork sessions.
• Present your experiences and projects at the end of the summer.
• Build relationships with banking professionals and customers while learning how community banking supports local communities and businesses.

Requirements

• Candidates should be working towards a Bachelor of Arts (BA) with a major in Accounting, Finance, Business Administration, or a related field.
• Junior-level coursework is preferred.
• We are not accepting any candidates that require company sponsorship to legally work in the United States.
• A minimum GPA of 2.8 or higher.
• Preference will be given to applicants with relevant work experience, internships, leadership experience, or involvement in related activities such as student organizations, tutoring, business fraternities, or community engagement.

Skills

• Strong interpersonal and customer service skills.
• Ability to adapt, learn quickly, and manage multiple priorities in a fast-paced environment.
• Demonstrates professionalism and confidence when interacting with customers and community members.
• Possesses strong computer skills.
• Proficient in Microsoft Office and Excel.
• Excellent verbal and written communication abilities.
• Effective collaborator with team members.
• Proactive and driven, exhibiting a strong sense of initiative.
• A leader among peers.