Retail Attendant

Essential Job Functions

• Greet and engage guests with a smile
• Complete opening and closing shift checklists
• Stay up-to-date with brand knowledge to include sizing, materials, and brand history
• Take the initiative to self-educate
• Consistently provide gracious service to all guests
• Distribute end-of-shift emails recapping sales, store traffic, noteworthy customer interactions, etc.
• Uphold departmental and company standards and policies
• Maintain store organization and merchandizing
• Absorb floor merchandise
• Assist in general store upkeep and housekeeping
• Assist management in special projects/store resets
• Attend mandatory departmental and company trainings
• Communicate effectively via email with fellow Service Professionals and management regularly

Ability

• Work as a team with fellow Service Professionals in the Retail department and throughout other departments
• Operate all functions of a Point-of-Sale (POS) system
• Ship guest merchandise when necessary

Requirements

• Promote and apply teamwork skills at all times
• Notify appropriate individual promptly and fully of problems and/or unusual matters of significance
• Be polite, friendly, and helpful to guests, management, and fellow Service Professionals
• Execute emergency procedures in accordance with hotel standards
• Comply with required safety regulations and procedures
• Attend appropriate hotel meetings and training sessions
• Remain current with hotel information and changes
• Energetic and approachable demeanor

Physical Demands

• Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length
• Walking and standing are required for much of the work day and possibly for 8 hours or more
• Must be able to lift up to 50 lbs. on a regular and continuing basis
• Must be able to push and pull carts and equipment weighing up to 250 lbs.
• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors

Schedule

Must be available for a minimum of 8 hours per shift.

Pay

Salary commensurate with experience.

Benefits

N/A