Retail Attendant
About the role
At Brightline, we believe in creating meaningful connections through exceptional experiences. We’re creating a brighter way to get there by making travel more convenient, more sustainable, and more hospitable every day. If you’re optimistic, forward‑thinking, and interested in shaping the future of travel with us, we’d love to hear from you.
As an essential member of the Brightline Station Operations team, you are an integral part of our guests’ journey. As the Retail Attendant, you will assist our guests in finding the right gift, souvenir to capture their memory, or supplies to make your ride even brighter. If you’re a people‑person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!
Responsibilities
- Provide attentive and detailed service to all guests; use suggestive selling techniques when referring to menu options and retail offerings, and cordially share information about our company services and destinations.
- Maintain and manage merchandise displays in the market to drive revenue and enhance guest experience.
- Monitor guest behavior and alert the security team to any suspicious activity.
- Monitor and review all Brightline communication channels, including the company intranet and bConnected, during work hours to ensure timely review of communications and notifications.
Qualifications
- Natural people‑person, comfortable with retail, food, or beverage sales.
- Ability to stay positive for extended periods, including during stressful times, and adapt communication style to a diverse group.
- Physical ability to stand, walk, bend, stoop, push, pull, reach, and remain on feet for hours.
- Basic math skills.
- Minimum age of 18 years.
- Availability to work shifts, including weekends and holidays.
Pay
$20.00 per hour