Retail Associate

About the Role

The Retail Associate is responsible for providing an exceptional guest experience in our Rusty Rail Company Store. This position involves assisting customers with purchases, maintaining product displays, managing inventory, and ensuring that the store reflects the creativity and quality of the Rusty Rail brand.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Maintain product knowledge of Rusty Rail merchandise, beer, and gift items
• Operate POS system efficiently and accurately
• Restock shelves and ensure all displays are clean, organized, and visually appealing
• Assist in receiving and organizing inventory shipments
• Support special promotions, holiday sales, and brewery events
• Process exchanges, returns, and gift card transactions
• Collaborate with the Company Store Manager and team to drive sales goals
• Maintain a clean and welcoming environment for all guests

Requirements

• Previous retail, customer service, or hospitality experience preferred
• Strong communication and interpersonal skills
• Positive attitude and ability to thrive in a fast-paced environment
• Reliable, punctual, and team-oriented
• Basic computer and POS knowledge
• Must be 18 years or older

Benefits

• Competitive pay
• Employee discounts on food, beverages, and retail merchandise
• Fun, team-oriented work environment
• Opportunities for growth within one of Central PA's premier hospitality brands