RETAIL ASSOCIATE

Essential Functions and Major Responsibilities

• Performs all day to day operational functions of the store (i.e. run register, verify checks, stocking shelves/counter/tables, hang garments, sale of merchandise, rotation of goods).
• Sets up advertising signs and displays or arranges merchandise on counters, tables or shelves to attract customers and promote sales.
• Obtains merchandise requested by customer or receives merchandise selected by customer.
• Answers customer's questions concerning location, price, and use of merchandise.
• Provide customers and donors with excellent customer service.
• Responsible for clerk/cashiering duties as assigned and operating the cash register, which includes sales transactions, payments, refunds, and end of day register processing.
• Wraps or bags merchandise for customers.
• Accountable for proper register balances and for any unauthorized removal of any merchandise from the store.
• Maintain clean and orderly work area, as well as merchandise on the floor.
• Stocks storage areas and displays with new or transferred merchandise.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Remove clothes from dressing rooms and re-hang if necessary.
• Answer telephone and provide announcements over store paging system as needed.
• Transport items to and from sales floor.
• Continually support the agency safety program and contribute to customer and employee safety.

Qualifications and Special Skills Required

• High school diploma or equivalent.
• Possess good eyesight and color definition.
• Good interpersonal communication skills.
• Ability to quickly assess goods and determine appropriate routing.
• Functional reading and writing skills.
• Ability to work a flexible schedule including nights and weekends.