Jobs · Customer Service · North Carolina

Retail Associate

Aritzia · Durham, NC · 2 mo ago
On-siteCustomer Service$20–$30/hrPart-time

About the Team

The mission of the Retail team is to deliver world-class client experiences. Your future starts now with an opportunity to join our high-performance Retail team as we deliver Everyday Luxury to the world. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience.

Roles

As a Boutique Associate, you will:

  • Support the Service Counter team to enable efficient and elevated experiences
  • Support the Atelier team to enable Everyday Luxury experiences
  • Curate our merchandise assortment and support a seamless retail environment

As a Style Advisor, you will:

  • Sell clothes and earn client confidence through unparalleled styling expertise
  • Deliver world-class experiences by creating meaningful, memorable moments
  • Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia

As a Service Advisor, you will:

  • Welcome clients
  • Match clients with their product and direct to the right Service Counter
  • Prepare the product to be processed
  • Efficiently and accurately process transactions
  • Package product for an Everyday Luxury opening experience
  • Support operations at the Service Counter

As an Inventory Associate, you will:

  • Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients
  • Strategically place product in the backroom
  • Uphold the standards of product display
  • Enable seamlessly integrated cross-channel shopping experiences
  • Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations

As a Merchandiser, you will:

  • Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients
  • Strategically place product on the sales floor
  • Translate the product story in our boutiques
  • Validate the standards of product display
  • Enable seamlessly integrated cross-channel shopping experiences
  • Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and Operations

Qualifications

Aritzia Retail Associates have:

  • An aspirational sense of individual style
  • A commitment to learn and apply Aritzia's Values and Business and People Leadership principles
  • The ability to collaborate fluently with cross-functional partners
  • A commitment to quality and investing in results that add value to the business

Pay

The typical hiring range for this position is $20 - $30 per hour. Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy.

Benefits

  • Product Discount – Industry-leading product discount
  • Aritzia Virtual Wellness – 24/7 resources to support your physical, mental, social, or financial wellbeing goals
  • Aspirational Workspace – Boutiques designed to be places of beauty, creativity, and inspiration, including top-of-the-line sound systems

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