Restaurant Management

About the role

The Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They ensure the delivery of a great guest experience using an operational excellence model that contributes to profitable top line sales. They oversee the overall operation of the restaurant according to Dunkin’ standards, franchisee standards, and all applicable laws.

Responsibilities

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Requirements

• Must be able to lift a minimum of 30 lbs.
• Must be able to stand for 6+ hours at a time
• Must be 18+ years or older
• Must be authorized to work in the U.S.
• Fully fluent in English

Compensation and Benefits

• Competitive salary
• Health insurance
• 401k per company policy
• Two weeks of vacation
• Life/disability insurance
• Outings, recognition contests
• Employee discounts and discounted pet insurance
• Monthly Bonus Plan

What We Offer

• Growth opportunities within the company
• Learning new skills
• Family-owned and operated business
• Opportunity to work with a franchisee of Dunkin' Donuts
• Equal opportunity employer
• Complimentary and discounted meals
• Discounted pet insurance

Skills

• Ability to be flexible with working hours and weekend days
• Able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time
• Proficient in English
• At least 2 years of management experience, and experience working in the restaurant or retail industry