Restaurant Management

About the role

A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee standards and in compliance with all applicable laws.

Responsibilities

• Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Requirements

• Must be able to lift a minimum of 30 lbs
• Must be able to stand for 6+ hours at a time
• Must be 18+ years or older
• Must be authorized to work in the U.S.
• Fluent in English

Competencies

• Guest Focus
• Passion for Results
• Problem Solving and Decision Making
• Interpersonal Relationships & Influence
• Conflict Management
• Developing Direct Reports And Others
• Business and Financial Acumen

What We Offer

• Competitive salary
• Health insurance
• 401k per company policy
• Two weeks of vacation
• Life/disability insurance
• Outings, recognition contests
• Employee discounts and discounted pet insurance
• Monthly Bonus Plan

Skills

• Ability to be flexible with working hours and weekend days are required
• High School diploma, or equivalent
• Proficient in English
• At least 2 years of management experience, and experience working in the restaurant or retail industry

Benefits

• Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination.