Restaurant Management
Cafua Management Company, a Dunkin Franchisee · Pittsfield, MA · 1 mo ago
ManagementInternship
About the role
The Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible for delivering a great guest experience using an operational excellence model that contributes to profitable top line sales. They are also responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee standards, and in compliance with all applicable laws.
Responsibilities
- Recruit, hire, train and develop their employees
- Communicate job expectations to their employees
- Plan, monitor, appraise and review their employees’ job performance
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Set sales goals and track results
Requirements
- Must be able to lift a minimum of 30 lbs
- Must be able to stand for 6+ hours at a time
- Must be 18+ years or older
- Must be authorized to work in the U.S.
- Fully fluent in English
Compensation and Benefits
- Competitive salary
- Health insurance
- 401(k) per company policy
- Two weeks of vacation
- Life/disability insurance
- Outings, recognition contests
- Employee discounts and discounted pet insurance
- Monthly Bonus Plan
What We Offer
- Growth opportunities within the company
- Internal learning and development opportunities
- Family-owned and operated business environment
- Complimentary and discounted meals
- Discounted pet insurance
Qualifications
- High School diploma or equivalent
- At least 2 years of management experience
- Experience working in the restaurant or retail industry
Skills
- Ability to be flexible with working hours and weekend days
- Proficient in English
- Able to lift a minimum of 50 lbs and stand for a period of up to 6 hours at a time
Benefits
- Health insurance
- 401k per company policy
- Two weeks of vacation
- Life/disability insurance
- Outings, recognition contests
- Employee discounts and discounted pet insurance
- Monthly Bonus Plan