Resource Planner

About the role

As a Resource Planner, you will drive workforce planning from the front lines, supporting pursuits and projects through identification and deployment support of talent. This role supports both Sector and Service leaders and Workforce Planning (WFP) Directors to manage conflicts, drive contribution, and improve data quality. You will build and establish strong networks, knowing people and capabilities within the organization.

Responsibilities

• Engage regularly with team managers to maximize billability and reliability of forecasts.
• Monitor and actively manage the demand marketplace, owning demand within your remit while supporting the wider network with requests that may otherwise be missed.
• Own the quality and accuracy of the 12-week look ahead for team managers within your remit.
• Proactively engage team managers to identify work and demand that can be planned in advance for Design & Engineering.
• Provide regular feedback and insight from dashboards to key stakeholders to enable informed decision-making.
• Identify and recommend recruitment needs to relevant stakeholders in a timely manner.
• Maximize the use of soft booking and pre-planning practices.
• Actively support mobilization and de-mobilization of talent to projects.
• Act as the primary point of contact for talent looking for new opportunities and ensure all information is documented in the system.
• Develop a strong understanding of the team you are aligned to, providing strong recommendations and building visibility.
• Build strong and approachable relationships with pursuit leaders or project managers, supporting them by identifying suitable resource options.
• Establish and maintain a strong network with team managers, taking a solution-driven approach while holding others accountable.
• Understand how and where to engage within the organization.
• Identify gaps or inaccuracies in workforce planning data and seek to resolve issues.
• Support the onboarding of new joiners and complete profiles in WFP Tags.
• Engage regularly with Sector and Industry leads to understand client talent requirements.
• Actively manage the demand marketplace and continuously enrich workforce data.
• Identify and escalate supply and demand risks.
• Address behaviors or practices that may compromise outcomes for Arcadis, escalating concerns appropriately.
• Provide early warning and visibility to Sector WFP Directors on supply gaps or oversupply.
• Escalate unexpected changes and leverage the WFP network to find solutions.
• Act as the key point of contact within pursuits to find suitable talent or profiles that support sales.
• Identify key attributes clients are looking for and integrate them into WFP Tags to maximize value.
• Support the prioritization of top-tier clients or major opportunities.
• Act as the point of contact for Tier 3-4 client teams.

Requirements

• Experience in workforce planning, resource planning, deployment coordination, or similar operational planning roles within the AEC or related professional services industry.
• Deep understanding of workforce analytics and forecasting, including how demand signals, forecast accuracy, and billability influence deployment decisions.
• Strong collaboration and stakeholder management skills, with the ability to build relationships with Team Managers, Project Managers, Pursuit Leaders, Account Leaders, and Talent Acquisition partners while maintaining accountability.
• Knowledge of regional talent trends, labor markets, and basic employment law relevant to workforce planning and deployment.
• Analytical and data-driven mindset, with the ability to identify gaps in data, manage planning inputs, and improve accuracy and completeness of workforce information.
• Change management and transformation expertise, with the ability to support evolving processes, behaviors, and adoption of workforce planning tools.
• Detailed knowledge of processes and systems that drive workforce planning data, WFP tags, and demand matching, or the ability to quickly build that knowledge.
• Client-oriented, solution-driven mindset, with the ability to understand client and pursuit needs and translate them into practical resource planning actions.
• Strong communication skills, able to provide timely feedback, recommendations, and early warnings on supply and demand risks.
• Ability to manage competing priorities, escalate risks appropriately, and leverage networks to identify suitable talent for pursuits and projects.
• Understanding of commercial drivers such as utilization, billability, project margins, and their impact on resource planning decisions.
• Ability to influence stakeholders and drive adherence to workforce planning practices without direct authority.
• Ability to make informed resource allocation recommendations, balancing competing priorities, business needs, and workforce constraints.
• Leadership style that empowers employees, promotes accountability and continuous improvement, and supports a healthy, inclusive, and high-engagement culture.
• Degree-level education in a relevant technical or commercial discipline such as business, operations, human resources, analytics, or equivalent practical experience.

Benefits

• Medical, dental, and vision coverage.
• Employee Assistance Program (EAP).
• 401K retirement plan.
• Short-term disability (STD), long-term disability (LTD), accidental death and dismemberment (AD&D), and life insurance.
• Paid parental leave.
• Reward & recognition program.
• Optional benefits including wellbeing benefits, adoption assistance, and tuition reimbursement.
• Nine paid holidays per year.
• 15 days of paid time off (PTO) that accrues annually.

Pay

The salary range for this position is $85,500 - $102,600 per year. Actual salaries will vary based on factors such as experience, education, budget, internal equity, project, and location.