Resource Nurse

About the role

Responsible for providing professional nursing care, ensuring high quality, client-centered care for individuals. This role supports clinic operations by filling staff nursing needs, administering injectable medications, promoting continuity of care, and collaborating with multidisciplinary teams to deliver safe and effective treatment.

Responsibilities

• Maintains standards of agency and credentialing policies and procedures.
• Supports nursing staff and providers.
• Participates in care coordination and disease management outreach.
• Provides nursing coverage as needed.
• Participates in on-going QI activities.
• Participates as member of UM Per Panel.
• Actively participates in Medical Service meetings and program-related meetings.
• Completes medical records and other documentation in a timely and accurate manner.
• Coordinates with psychiatrists and pharmacies for medication management.
• Consistently meets billable expectations.
• Coordinates and facilitates telehealth appointments between clients and providers.
• Completes prior authorizations for medications.
• Maintains a safe, hygienic service provision environment.
• Administers injectable medication and provides appropriate client education with respect to medication.
• Takes calls from hospitals, doctors, nurses, and other mental health professionals to coordinate care of clients.
• Triage walk-in clients and provides nursing assessment, supportive therapy, crisis intervention, and exploration of therapeutic options.
• Facilitates and participates in offsite medication clinics in service area.
• Refers clients to therapists, Day Programs, Partial Hospital, Hospital, or other providers.
• Works in a cooperative and problem-solving manner with other departments and community agencies.
• Represents agency in a cooperative, positive manner, identifying and reporting any concerns regarding improvement of the service delivery system.
• Provides back-up for crisis to non-medical QMHP.
• Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively.
• Assists all Medical Team members as needed.
• Other duties and/or responsibilities may be assigned by supervisor.

Requirements

• Registered Nurse preferred; Licensed Practical Nurse required.
• CPR/First Aid certification required.
• Active Driver’s License with minimum state-required insurance.
• 2+ years of similar position-related experience preferred.

Qualifications

• Knowledge gained through prior employment and/or education related to targeted health, along with chronic disease processes, especially related to obesity, diabetes, hypertension, COPD/asthma, and heart disease.
• Experience in behavioral health and/or substance use fields preferred.

Skills

• Excellent phone and verbal communication skills.
• Proficient computer skills to include Microsoft Word and Outlook.
• Experience with electronic medical records.
• Proficiency with point-of-care metabolic screening testing and vital sign collection used for metabolic syndrome screenings.
• Excellent patient/consumer education skills.
• Excellent organization and prioritization skills.