Resource Navigator, Jewish Community Integrated Services

Responsibilities

• Follow up on assigned referrals and assess each situation and screen for high-risk situations
• Carry a caseload of individuals and families for follow up (estimated 40 households)
• Provide comprehensive assessments for individuals and families, identifying areas of need and helping clients set goals
• Help clients identify goals related to financial stability, increasing income, increasing savings, employment, and housing stability
• Document progress at regular intervals
• Ensure clients access public benefit programs for which they are eligible
• Provide appropriate external referrals and document progress at regular intervals
• Work closely with other case managers and service providers to coordinate care for shared clients
• Aid in educational workshops and events (as needed)
• Avoid other duties assigned by supervisor

Requirements

Follows all policies and procedures as outlined in the Employee Handbook.

Qualifications

• Bachelor’s degree (in a human services field – social work, gerontology, psychology, etc.)
• Valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site

Skills

• Spanish Speaking or ability to use a translator
• Detailed-oriented and conscientious documentation due to contract standards
• Understanding of the low-income population and the concept of trauma informed care
• Ability to show an unconditional positive regard for clients who turn to JFS for support
• Strong written and verbal communications skills

Physical Requirements

• Complete phone calls at desk, lasting from 5-30 minutes
• Be available for in-person appointments
• Enter documentation on the computer
• Utilize technology for meetings, phone calls, and data documentation
• Meet and greet clients on the campus and secure private settings to hold conversations
• Travel to other JFS worksites when assigned

Position Title

Resource Navigator

Organization

Jewish Family Service of San Diego

Department

Resource Navigation, Jewish Community Integrated Services

Position Type

Full-Time (37.5+ hours/week), Non-Exempt

Work Setting

Fully Onsite

Reports To

Resource Navigator Program Manager

Pay Range

$25-$27/hour

Total Compensation

Comprehensive, low-cost healthcare coverage for employees
Generous employer 401(k) contributions
Employer-covered life insurance

Time Away From Work

• Paid vacation time and sick leave
• 15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness

About Jewish Family Service Of San Diego

Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together.

Jewish Family Service Is An Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.