Resort Guest Services Marketer

The Resort Guest Services Marketing Representative’s primary objective is to persuade qualified in‑house guests to participate in a sales presentation during their stay. This role exceeds guest and owner expectations after check‑in by providing resort and area information, maintaining the utmost integrity, and delivering a “World Class” experience with every interaction. The position requires an independently motivated, goal‑oriented individual.

Responsibilities

• Identify and schedule qualified tours for the team of sales consultants.
• Participate in a proactive team effort to achieve departmental and company goals.
• Provide a high‑quality, warm experience to guests and members.
• Maintain constant communication with the Director of In‑House Marketing for all exceptions and events.

Qualifications

• Dependable and goal‑oriented.
• Reliable transportation.
• Self‑directed and independent while working as a team player.
• Persuasive interpersonal skills to gain acceptance of ideas, plans, activities, services, or products from guests.
• Excellent customer service.
• Strong oral communication skills.
• Strong cash‑handling skills.
• Full availability.
• Timeshare marketing experience preferred.

Benefits

• Lucrative compensation plans.
• Rewards & recognition programs.
• Annual bonus opportunities for select roles.
• Comprehensive medical, dental, and vision coverage.
• 401(k) match.
• Team member travel perks and discounts.
• Tuition assistance.
• Referral compensation program.