Resort Appearance Supervisor

About the role

We are seeking a highly personable, detail-oriented leader to assist the housekeeping department by overseeing and aiding the Resort Appearance Attendants in meeting all cleanliness and guest service requirements.

What You Can Expect

• Consistently offer professional, friendly, and engaging service and information to the guests
• Assist the attendants in cleaning assigned public areas throughout the resort, including food and beverage guest locations
• Assist in emptying trash in all public areas and clean public area restrooms
• Assist in vacuuming carpets where needed
• Follow departmental policies, procedures, and service standards
• Report necessary maintenance items
• Maintain accurate inventory of equipment and supplies as directed
• Practice safe working techniques and is knowledgeable of all safety and emergency procedures

Requirements

• Must be at least 18 years of age
• Must be able to work inside and outside of the resort of all lodges on property
• Must be able to understand and follow oral and written instructions and communicate effectively in English
• Flexible work schedule, including weekends, evenings, and holidays; timely and reliable attendance is essential even in inclement weather
• Previous housekeeping and supervisory experience a plus
• Desire to be an integral part of a growing housekeeping team
• Attention to detail, cleanliness and dedication to creating a welcoming space for guests will be key to your success in this role
• Walking and standing throughout entire shift doing assigned tasks, and frequently squatting, kneeling, bending, pushing and pulling
• Occasionally lifting or carrying more than 50 lbs, and frequently reaching above shoulder level
• Ability to interact with the public and co-workers in a friendly, professional manner
• Ability to work both independently and within a team, often with little supervision
• Ability to understand and follow oral and written instructions
• Customer service-oriented attitude and demeanor
• Work area noise level can vary based on assigned shift

What We Can Offer You

We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!