Residential Property Manager

Step into a high-impact leadership role with a well-established real estate organization, overseeing day-to-day operations and resident experience for a residential community in Andover, MA.

About the role

This is a direct-hire opportunity for a hands-on property leader who can balance leasing performance, building operations, team management, and financial stewardship while ensuring the community remains safe, compliant, and welcoming.

Responsibilities

• Drive leasing performance by managing the full rental process, including deposits, agreements/leases, and ongoing rent collection
• Lead and support onsite teams (maintenance, property coordinators, leasing/open house staff, and cleaners) through coaching, direction, and performance management
• Coordinate building operations, maintenance, and vendor activity; schedule work effectively to keep the property running smoothly
• Monitor unit readiness by inspecting vacancies, identifying repairs, and ensuring apartments are prepared for new move-ins
• Respond to resident concerns with professionalism, investigate issues thoroughly, and ensure timely resolution to support strong resident satisfaction
• Conduct routine property walks, document deficiencies, and follow through to correct issues and maintain curb appeal and safety standards
• Ensure compliance with local ordinances, code requirements, and contractor/vendor insurance requirements; report accidents as needed
• Manage payroll, overtime, and annual staff evaluations, ensuring roles align to job expectations
• Track and recommend capital expenditures and repairs & maintenance spend; partner with the Regional Property Manager on planning and approvals
• Build the annual budget and capital improvement plans with the Regional Property Manager and ensure the property performs to budget
• Support marketing and advertising efforts in partnership with the head office
• Prepare and deliver legal notices to residents when required

Requirements

• Bachelor’s degree strongly preferred
• 3–5 years of experience as a residential property manager
• Proven leasing experience within a residential setting
• Demonstrated supervisory/people leadership experience (including training and guiding staff)
• Strong organizational and communication skills
• Proven asset management capability and budget accountability
• Working knowledge of local rules and regulations impacting residential property management
• Comfort using property management and accounting software
• High ethical standards, collaborative mindset, and strong teamwork approach

Pay

Compensation $75K–85K. Rate listed is not guaranteed—potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range.

Schedule

Applicants must be able to work onsite 5 days per week to be eligible for this position.