RESIDENTIAL PROPERTY MANAGER

Duties & Responsibilities

• Confirm that 100% occupancy is maintained.
• If there are vacancies, work through waiting list and set aside requirements to fill the vacancies following the outlined approval process.
• Ensure all move-ins are walked with the resident and satisfaction is achieved.
• Complete all required weekly, monthly, quarterly, and annual reports in a thorough and timely fashion.
• Administer office workflow in the most efficient and productive manner.
• Approve all invoices and ensure that invoices are received in a timely manner for all work performed.
• Review Budget Comparison to ensure reoccurring contract invoices are posted accurately in the budget.
• Utilize and understand the accounts payable system.
• Adhere to budget constraints and execute necessary adjustments relating to income and expense.
• Active participation in budget process, as necessary.
• Recognize reoccurring contracts expirations; work with the Director of Facilities and submit new contracts to VP or SVP of Residential Operations.
• Maintain strict rent and NSF collection program, using company policy and legal limitations.
• Maximize fair security deposit deductions from vacating residents, walking all move-outs, and assigning legal deposit deductions.
• Be thoroughly familiar with the on-site rent-roll accounting system to perform, instruct and correct all functions as needed.
• Represent the Property in legal matters regarding resident issues.
• Maintain safety and/or OSHA compliance.
• Review status of daily Property maintenance needs with Maintenance Supervisor, including scheduling of make-readies and staff work assignments.
• Administer the company policies and procedures as they pertain to the site operations.
• This includes but is not limited to the On-Site Accounting, Operations, Maintenance and Human Resource Policy Manuals.
• Foster a positive working environment for all office staff, Maintenance staff and residents.
• Physically inspect all common areas of the Property to ensure its peak readiness and appearance taking immediate action to unsatisfactory appearance problems.
• Perform other reasonable duties as assigned.

  Qualifications

  • Present a neat, professional, and positive image at all times.
  • Superior communication and organizational skills required.
  • Assertive character traits with the ability to close sales.
  • Willingness to be on call for building emergencies.
  • Ability to multi-task in a fast-paced environment and be detail oriented with procedures and paperwork.
  • Able to work well in a team environment.
  • TOS certification preferred.
  • A high school education required.
  • Some college experienced preferred.
  • Experience with LIHTC, affordable, section 8 & SRAP strongly preferred.
  • Working knowledge of Microsoft Office products, MRI software experience a plus.