Residential Manager- IDD

About the role

Verland is hiring Exceptional People to provide Compassionate Care as a Residential Manager for our Residential locations - CLA division in Moon Twp, PA 15108. This is a 24/7 on-call, salaried, exempt position.

Responsibilities

• Oversees day-to-day operations of the home to ensure that daily programs and activities are carried out and documented across all shifts.
• Plans, organizes, and directs the operations of the house; reinforces the hierarchy of care and agency expectations.
• Supervises staff and ensures the implementation of the individual programs.
• Monitors goal and procedural objectives implemented by direct care staff and reports findings to the Program Specialist / Program Specialist Manager.
• Monitors direct care staff functions to ensure the safety and well-being of the individuals.
• Ensures compliance with all applicable state and federal regulations.
• Maintains accurate reporting of incidents and thorough documentation of relevant details.
• Initiates and/or implements employee disciplinary procedures.
• Resolves disputes in a fair and timely fashion by following established Policies and Procedures.
• Interacts within the community relative to the individual and group needs (i.e.: activities, transportation, medical visits, and tours).
• Acts as a role model for appropriate employee dress and conduct per Policies and Procedures.
• Maintains the safety of the individuals by recognizing conditions which present as safety or programmatic concerns.
• Works as a Direct Support Professional as necessary to meet staffing requirements.
• Reports all unusual problems to the Program Specialist and/or Health Services Coordinator as appropriate.
• Trains and supervises newly hired direct care staff in the house and participates in the training and evaluation of assigned staff.
• Ensures food menus and doctor-prescribed diets are followed and that sufficient groceries are in the house; performs any shopping as needed.
• Makes certain that direct care staff complete required reports and documentation using stringent monitoring practices, training, and re-education of staff.
• Ensures that all materials and supplies needed for the homes are available, including maintenance issues at assigned homes, as well as vehicle maintenance.
• Conducts monthly fire drills and fire safety trainings as required by regulations.
• Understands and complies with Verland’s Mission and Policies and Procedures & HIPAA policies and educates staff on and enforces compliance with these policies.
• Participates in inter-departmental venture/committees/processes as needed (e.g.: Human Resources, Quality Management, Fiscal, etc.).
• Participates in the Inter-Disciplinary Team.
• Maintains and monitors residents’ adaptive and personal equipment.
• Recommend goals & activities to the Program Specialist.
• Completes and submits inter-departmental paperwork as required (e.g.: FML, Worker’s Compensation, Change of Status Forms, etc).
• Completes Medication Administration Practicums, as needed, and completes weekly MAR reviews.
• Monitors and accurately reports staff schedules, house budgets, expenses, and payroll.
• Attends in-service training sessions and meetings as directed, including supervisory skill training.

Requirements

• Must be able/willing to be on-call 24/7.
• High school diploma or GED certificate required.
• A Bachelor’s degree in Education is preferred, with experience in the field of Human Services.
• Must possess a working knowledge of residential practices and an understanding of Intellectual and Developmental Disabilities.
• Excellent verbal and writing skills in order to effectively communicate with our individuals and staff.
• Must possess and maintain a valid driver’s license and clean driving record.
• Must be certified in First Aid, CPR, and have all state required clearances.
• Capable of carrying out planned social, recreational, work, and study activities for a limited number of individuals.
• Skilled in the ability to cope with day-to-day problems and to record and report observations of individuals’ progress, responses, etc.
• Able to maintain an empathetic attitude toward the individuals served.
• Comprehension of, or capability of, learning the fundamental principles and practices of physical and mental health, including appropriate medical terminology.

Benefits

• Health (UPMC), Dental (Delta Dental) and Vision Insurances within 30 days
• Healthcare Flexible Spending Account (HSA)
• 403B – Traditional and Roth with Company Match
• Tuition Reimbursement
• Competitive PTO Plan
• 8 Paid Holidays
• Up to an extra $2,080 a year in lieu of Health Insurance coverage