Residential Coordinator

About the role

The Area Coordinator (AC) is primarily responsible for student staff supervision, community development, and operations management within the University Housing Department. The AC coordinates the work of staff assigned to their functional areas to accomplish the goals of the University Housing department at Southern Oregon University (SOU).

Responsibilities

• Adapt and respond appropriately to new and challenging circumstances.
• Act as a role model and professional representative of SOU and University Housing.
• Support the mission, goals, and policies of University Housing and SOU.
• Encourage academic achievement, student satisfaction, and retention through personal contact, community development, and operational management.
• Maintain ethical relationships with colleagues and students.
• Promote an atmosphere of cooperation.
• Demonstrate interest and enthusiasm.

Requirements

• A Bachelor's Degree in an applicable field.
• Two years of experience at the undergraduate level in either Housing/Residential Life or Student Life/Involvement.
• This is a required live-in position with some evening & weekend work and emergency on-call responsibilities.
• Must be willing and able to live in campus-provided housing.

Qualifications

• A Master's Degree in the social sciences or higher education administration.
• Direct, progressive experience in Housing/Residential Life.

Skills

• Excellent communication skills.
• Demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
• Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
• Strong analytical and research skills.
• Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving pro.
• Demonstrated ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.