Residential Compliance Specialist

About the role

This hybrid role is based in Vancouver, Washington, and sits within the Platform Services team. The Residential Compliance Specialist ensures compliance with local tax credit housing programs by reviewing certifications, verifying income and eligibility, and preparing regulatory reporting. The position partners with property teams to resolve compliance issues, conduct audits, and maintain accurate documentation in accordance with Holland Partner Group’s Core Values.

Responsibilities

• Serve as the subject-matter expert for on-site staff on local tax credit program compliance requirements (e.g., waitlist/lottery rules, income/asset/student-status verification) for programs such as MFTE, MULTE, ARCH, and BMR.
• Develop and deliver training materials, job aids, and process documentation for operations and support teams on compliance workflows and software use.
• Design and implement compliance procedures and monitoring for new developments and acquisitions, including initial tenant lotteries and waitlists.
• Monitor the Yardi Compliance Dashboard daily and coordinate with on-site teams to resolve “red flag” certification reviews promptly.
• Act as liaison between on-site staff and RightSource to resolve process issues.
• Track file-audit findings and prepare compliance reports for leadership, clients, investors, and regulatory agencies.
• Prepare and submit quarterly, annual, and ad hoc compliance reports to housing authorities, HFAs, and other oversight bodies.
• Partner with property managers and regional leaders to resolve compliance findings, audit discrepancies, and file corrections.
• Monitor and communicate changes to federal, state, and local compliance regulations, income limits, forms, and utility allowances.
• Assist with implementing program-related updates in Yardi Affordable Manager and Rent Café Affordable Housing modules.
• Support remediation of corrective actions from compliance assurance findings until completion.
• Assist on-site teams with tenant communications to obtain required program income documentation and other forms.
• Maintain confidentiality of resident information and handle sensitive documentation per privacy regulations and company policies.
• Perform file audits and other special projects as assigned.
• Represent Holland Partner Group professionally at all times.

Requirements

• High School Diploma or equivalent required; Bachelor’s in Business Administration or related field preferred.
• Minimum three years’ experience in local tax credit housing programs, TCAC requirements, and/or LIHTC compliance tenant certifications or management.
• Experience developing and delivering compliance-related training strongly preferred.

Knowledge, Skills, and Abilities

• Proficiency in applicant and tenant certification processes.
• Strong knowledge of affordable housing program compliance and reporting.
• Ability to train and mentor employees on compliance programs.
• Skill in developing, organizing, and delivering engaging training for diverse audiences.
• Capacity to perform multiple tasks in a complex, fast-paced environment with strong attention to detail.
• Advanced proficiency in Excel and other Microsoft 365 applications.
• Mastery of company software; experience with Yardi Affordable Compliance Manager, Yardi Screening, and SNAPPT preferred.
• Ability to work independently and collaboratively.
• Excellent organizational and project-management skills; ability to manage multiple training initiatives and deadlines.
• Skill in creating user guides, SOPs, job aids, and process documentation.
• Ability to interpret and clearly explain program requirements.
• Strong verbal and written communication skills; ability to work effectively with all levels of employees.
• Detail-oriented, proactive, flexible, responsible, and resourceful.
• Commitment to corporate vision and Core Values.

Schedule and travel

• Full-time position with regular, punctual attendance.
• Occasional travel and overnight stays required.
• Ability to lift or move up to twenty pounds.
• Visual and hearing ability to detect emergency situations.
• Fluency in English both verbally and non-verbally.

Pay

$29.00 – $34.00 per hour.