Housing Compliance Specialist
About the role
CGI Federal's Housing Compliance team, in partnership with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD), is seeking a Local Contract Specialist (LCS) to support its mission of providing affordable housing. The role involves working closely with affordable housing owners and management companies within an assigned portfolio of properties, conducting contract administration tasks, and ensuring compliance with HUD policies. New team members receive comprehensive training and have opportunities for professional development in the affordable housing industry and general business skills. The position is based in Knoxville, Tennessee, with a hybrid working model available. U.S. citizenship is required due to the government contract nature.
Responsibilities
- Managing a portfolio of assisted housing contracts, ensuring the accurate and timely completion of all required tasks.
- Ensuring that 100% of onsite reviews are properly scheduled and conducted in compliance with contractual and client requirements.
- Compiling and writing effective Management and Occupancy Review (MOR) reports, detailing specific findings, criteria, and corrective actions in monitoring project compliance in the following areas:
- Marketing and Tenant Selection
- Leasing and Occupancy
- Rent Determination and Subsidy Request
- Management of Maintenance Program
- Response to Safety Concerns
- Management of Tenant Relations
- Review of Fair Housing/EEOC policies and procedures
- Conducting timely and accurate follow‑ups to ensure adequate responses and closure of the MOR report.
- Establishing and maintaining positive relations with owners, residents and their representatives, neighborhood groups, and local governments.
- Responding fully and promptly to inquiries and requests from Contract Specialists, Quality Assurance personnel, Finance and Reporting personnel, and Customer Contact personnel.
- Maintaining complete and detailed files, and providing the Team Leader and/or Manager with requested data and records in a timely manner.
- Successfully completing all required training programs within the prescribed period.
- Participating in ensuring a fully functional contract administration case management system to meet 100% of required deadlines and avoid contractual penalties.
Required qualifications
- Demonstrated strong organizational and time management abilities.
- Excellent written and verbal communication skills.
- Enthusiasm for working in a team‑oriented environment.
- Proven track record of completing tasks accurately and on time, adhering to established timelines and quality standards.
- Ability to understand, interpret, and apply written policies and procedures effectively.
- Strong customer service capabilities.
- Capacity to learn from past experiences and apply insights to future situations.
- Ability to multitask, self‑motivate, and take proactive initiative.
- Must be a U.S. citizen.