Housing Compliance Specialist

About the role

The Omaha Housing Authority (OHA) is seeking a dynamic compliance professional to assist our residents and support our mission of providing safe and affordable housing. Founded in 1935, OHA works diligently to ensure residents have access to safe, sanitary, and affordable housing.

Responsibilities

• Schedules and conducts interim and annual case reviews to determine client eligibility.
• Uses proper interviewing and investigating techniques to obtain accurate information and verifications.
• Accurately calculates housing subsidy and rent amounts.
• Ensures 100% completion of annual re-certifications on time.
• Completes interim reviews for all residents in compliance with HUD regulations and OHA policies and procedures.
• Maintains daily production workflow report.
• Assists residents with the completion of paperwork as necessary, including explaining policies, procedures and required forms to ensure understanding.
• Provides overall leadership to establish constructive working relationships between residents, OHA staff and community agencies.
• Compiles data, reviews statistical information and prepares various reports.
• Works weekend and evening hours when necessary, but not limited to, to complete annual and interim re-certifications by deadline.
• May assist with special projects.
• May conduct general or specialized training sessions for OHA staff and residents.

Qualifications

• High school diploma/GED or equivalent is required.
• A minimum of two years’ experience in customer service, business administration or a combination of experience and training.
• Must have computer skills and proficiency using Microsoft Office products.
• Must demonstrate a strong ability to identify, analyze and solve problems.
• Must demonstrate strong communication skills.
• Must display ingenuity in anticipating and meeting unexpected situations.
• Must maintain OHA’s philosophy and image with residents and when representing the organization in the community.
• Must possess and maintain a valid motor vehicle license and have a good driving record.
• Must be insurable under the OHA Auto Insurance policy.
• Must have reliable transportation to OHA property sites throughout the work day.
• Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
• Property Management Rent Calc Certification, Eligibility Certification and any other classes required.

Benefits

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Allstate Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

Pay

$41,108- $57,400

Schedule

Full-time, Monday through Friday, with some weekend and evening hours as needed.