Residential Care Supervisor

Role Overview: The Residential Care Team Supervisor/Expert oversees the daily operations of a residential care facility, ensuring a safe and supportive environment for residents. Key Responsibilities: Supervise, train, and evaluate direct care staff to maintain high standards of resident care and facility operation.Implement and monitor individualized care plans addressing residents' medical, social, and emotional needs.Coordinate services with healthcare providers, therapists, and caseworkers.Respond promptly to resident concerns, grievances, and emergency situations.Ensure compliance with Arkansas health, safety, Medicaid, and agency policies through regular inspections and audits.Maintain accurate documentation related to resident care, staff performance, and incidents.Provide guidance on behavioral interventions, crisis management, and conflict resolution.Serve as emergency point of contact for medical, behavioral, or facility-related issues.Mediate conflicts professionally and fairly among residents, staff, and stakeholders. Necessary Skills & Qualifications: Strong leadership, decision-making, and problem-solving skills; experience with staff management, conflict resolution, and developing care plans; knowledge of behavioral health, trauma-informed care, and relevant regulations; excellent communication skills; ability to handle challenging behaviors and emergencies. Minimum Requirements: At least three years of experience in social services, behavioral health, healthcare, or related fields, including one year in leadership; certification or eligibility for Certified Nursing Assistant within six months.