Residential Care Supervisor
Massachusetts Health & Hospital Association · Conway, AR · 3 wk ago
On-siteOTHRFull-time
Role Overview: The Residential Care Supervisor oversees daily operations of a state-run residential care facility, ensuring the safety, well-being, and development of residents. Key Responsibilities: Supervise, mentor, and lead direct care staff, managing schedules, performance evaluations, and staff development.Ensure residents receive individualized care plans tailored to their needs.Monitor resident behavior, health, and safety, coordinating with healthcare professionals as needed.Maintain compliance with state, federal, and agency regulations, conducting inspections and audits.Address resident grievances, mediate conflicts, and advocate for resident rights.Provide emergency response leadership and staff training on crisis intervention techniques.Ensure proper documentation of incidents, resident progress, and staff activities.Promote a positive, structured living environment by handling behavioral crises and ensuring safety protocols. Qualifications & Skills: Minimum three years’ experience in social services, healthcare, or related fields.Strong leadership, communication, and problem-solving skills.Knowledge of mental health, disability support, trauma-informed care, and relevant regulations.Ability to assess needs, respond empathetically, and manage challenging behaviors.Certification or eligibility to become a Certified Nursing Assistant within six months. Additional Requirements: Proven ability to motivate staff, handle crises, and build trusting relationships. Working in this role involves leadership, compliance, and advocacy to ensure quality residential care for vulnerable populations.