Residential Assistant - Evening Shift (3pm to 12am)
About the Role
Economic Mobility Pathways (EMPath) is a 200-year Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.
What You'll Be Doing
As a Residential Assistant also known as a Residential Mentor internally, you'll make a meaningful impact each day by helping ensure the smooth and supportive operation of our shelter. As a Residential Assistant, you'll be a vital part of a dedicated team working to create a safe, welcoming, and organized environment for all residents. This role focuses on facility operations and support rather than managing individual participant caseloads. Your contributions will help foster a community-centered atmosphere where residents can thrive.
Responsibilities
- Shelter Operations & Support: Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
- Facility Management: Assist with heating and setting out pre-prepared meals (no full cooking required), and help maintain a clean, hygienic, and comfortable living space.
- Environmental Support: Help create a positive and functional shelter environment by responding to general resident needs and ensuring the smooth flow of daily activities.
- Participant Engagement: Partner with Program Mentors to support participants with tasks such as completing housing applications and accessing resources.
- Community Facilitation: Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini-workshops for residents.
Requirements
- A strong passion for working with diverse populations, including those experiencing homelessness, domestic violence, substance abuse, or mental health challenges.
- Excellent emotional intelligence and the ability to remain composed in high-pressure situations.
- Outstanding written and verbal communication skills.
- Sharp problem-solving skills, keen observation, and sound judgment in decision-making.
Preferred Qualifications
- Bilingual Skills: Fluency in Haitian Creole or Spanish preferred.
- Educational Background: An Associate's Degree in human services, child welfare, hospitality, or a related field is a plus.
Schedule
Evening Shift (3pm–12am), Thursday–Sunday. EMPath offers a four-day work week for all direct services roles, 4 days of 9-hour schedule for most direct service roles where staffing levels allow. The evening shift is 3pm to 12am.
Pay & Benefits
- Pay: Starting hourly rate ranges from $22.00 to $23.84, based on education and language skills.
- Benefits: Tuition assistance, retirement planning, and competitive healthcare benefits.
Why EMPath
- The meaningful work! The organization and your colleagues are committed to disrupting poverty and supporting families as they work towards their biggest goals.
- Collaborative team environment! You'll join a team that values teamwork, and shares knowledge and ideas – all working towards shared goals for helping families move out of poverty.
- Learning – We are a learning culture – We offer person-centered professional development, Mobility Mentoring training for all mentors and tuition reimbursement.