Jobs · Administrative · Massachusetts

Residential Assistant - Evening Shift (3pm to 12am)

Economic Mobility Pathways - EMPath · Boston, Massachusetts, United States · Yesterday
Administrative$22–$23.5/hrFull-time

About the role

As a Residential Assistant (Residential Mentor internally), you'll play a crucial role in the smooth and supportive operation of EMPath's shelter. This role focuses on facility operations and support rather than managing individual participant caseloads.

Responsibilities

  • Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
  • Aid in facility management by assisting with heating and setting out pre-prepared meals (no full cooking required).
  • Help maintain a clean, hygienic, and comfortable living space.
  • Respond to general resident needs and ensure the smooth flow of daily activities.
  • Partner with Program Mentors to support participants with tasks like completing housing applications and accessing resources.
  • Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini-workshops for residents.

Requirements

  • A strong passion for working with diverse populations, including those experiencing homelessness, domestic violence, substance abuse, or mental health challenges.
  • Excellent emotional intelligence and the ability to remain composed in high-pressure situations.
  • Outstanding written and verbal communication skills.
  • Sharp problem-solving skills, keen observation, and sound judgment in decision-making.

Qualifications

  • A minimum of an Associate’s Degree in human services, child welfare, hospitality, or a related field is preferred.
  • Bilingual skills: Fluency in Haitian Creole or Spanish is preferred.

Benefits

  • Tuition assistance.
  • Retirement planning and competitive healthcare benefits.

Pay

  • Starting hourly rate ranges from $22.00 to $23.50, based on education and language skills.

Schedule

  • The evening shift is 3pm to 12am.
  • All direct services roles have a four-day work week.

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