Resident Services & Wellness Coordinator – Bilingual (Cantonese/Mandarin)

About the role

This role serves a large Chinese-speaking resident population. Fluency in Cantonese and/or Mandarin is required to effectively support residents, build trust, and deliver services.

Responsibilities

• Provide one-on-one resident support, referrals, and service coordination
• Connect residents to healthcare, food access, financial assistance, and public benefits
• Plan and lead community programs, workshops, and engagement activities
• Care for and track participation in wellness initiatives (health education, fitness, aging support)
• Coordinate with Property Management and community providers

Requirements

• Experience in human services, public health, or community-based work (or equivalent)
• Experience working with diverse communities; seniors or affordable housing preferred
• Fluency in Cantonese and/or Mandarin (required)
• Strong communication, organization, and relationship-building skills
• Ability to manage multiple priorities and maintain confidentiality

Qualifications

• Experience working with seniors, families, or affordable housing communities
• Familiarity with public benefits and community resource systems

Skills

Not specified

Benefits

Comprehensive benefits package including medical, dental, vision, retirement, and paid time off.

Pay

Hourly Range: $24.00 – $28.00 DOE

Schedule

Full-Time