Resident Services Coordinator

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "Notice: This description is to be used as a guide only..." and "Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace". Also remove "Our Values" maybe not a required heading; but we can include if content? The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can also include other headings if they have content? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can include other headings if needed, but likely we stick to those. We need to map content. Let's parse the posting: - Intro: "Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Resident Service Coordinator for our Hawthorn program in San Jose, Ca." This is about the role/organization. Could go under "About the role" or maybe a brief intro. We'll put under About the role. - "About Abode" paragraph: mission, values, etc. Could be part of About the role or separate "About Abode". Not in list; but we could include under About the role as it's about organization. Probably fine. - "Our Values" etc. Might be considered part of About the role. - "The Diverse Culture:" paragraph. Could be part of About the role. - "About The Role" heading: description of responsibilities. We'll put under Responsibilities? Actually "About The Role" includes description of what the role does. Could be Responsibilities. We'll separate: maybe "About the role" for overview, and "Responsibilities" for duties list. - Then "How You Make An Impact": list of duties (develop community calendar, collaborative relationships, maintain relationship, collaborate with property management, assist residents retaining housing, provide referrals, provide crisis intervention, maintain case files, other duties). That's responsibilities. - Then "How You Meet Qualifications": bullet list of qualifications: Bachelor's degree..., 1 year case management experience, use of personal vehicles..., work flexible hours, etc. That's qualifications/requirements. - Then "Competencies": list of skills/competencies: communication, organizational, analytical, ability to work independently, data collection software, initiative, flexible, self-motivation, stress response, community networking, knowledge of laws, MS Office, mobile devices, communication skills, emotional intelligence, cultural humility, etc. That's Skills. - Then "Work Conditions / Environment": classification, remote work option, noise, travel, etc. Could be under Schedule? Not exactly. Could be under "Work Conditions". Not in list but maybe we can include as a section? The instruction says prefer few substantive sections over many thin ones. Could incorporate into "Schedule" or "Benefits"? Not appropriate. Could create a section "Work Conditions" but not in examples. Might be okay to add but risk deviating. However we can incorporate some into "Schedule" (work flexible hours, some weekends/evenings) and maybe "Benefits"? Not. Better to follow the given headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map: - About the role: overview of organization and role purpose. - Responsibilities: duties list (How You Make An Impact + maybe some from About The Role). We'll combine. - Requirements: maybe the basic eligibility: Bachelor's degree, 1 year experience, vehicle, driver's license, flexible hours. Could be under Requirements. - Qualifications: maybe similar to Requirements? Actually they overlap. Could combine Requirements and Qualifications? But we need separate headings only if content. We could put Requirements for mandatory items (degree, experience, vehicle, license, flexible hours). Qualifications for preferred/competencies? But the posting lumps them together. We could treat "How You Meet Qualifications" as Requirements, and "Competencies" as Skills. Then we might not need Qualifications heading. But we need to decide. The instruction: Use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't say we must use all; we include only when posting has real specific content. So we can include Requirements (from How You Meet Qualifications) and Skills (from Competencies). We could skip Qualifications if no distinct content beyond Requirements. But there is also "Bachelor's degree ... or equivalent field experience." That's a qualification. Could be under Requirements. We'll treat Requirements as the mandatory qualifications (degree, experience, vehicle, license, flexible hours). Skills as the competencies list. - Benefits: Our Benefits and Perks section includes Competitive Pay, Work Arrangement, Shift, PTO, Holidays, Health & Wellness, Agency dependent health care contribution, EAP, FSA, Retirement Plan, Voluntary Benefits, Mission Driven Culture. We'll extract. - Pay: The posting says "Competitive Pay: $28.85 per - $32.00/per hour". That's a range. We'll put under Pay. - Schedule: "Work Arrangement: Onsite Shift: Monday -Friday 8-5 PM". Also mention flexible hours, some weekends and evenings when required. So schedule info. We need to avoid filler like "commensurate with experience". Not present. We must not include boilerplate like "Notice: This description is to be used as a guide only..." and EEO notice. Remove. Also remove duplicated lines: maybe "Our Benefits and Perks:" appears. We need to preserve all substantive information. Let's extract details. **About the role** content: - Abode Services is one of the largest and effective nonprofits working to end homelessness in the Bay Area, seeking a Resident Service Coordinator for Hawthorn program in San Jose, CA. - Mission: belief everyone deserves safe stable home; solve homelessness through housing and supportive services; Housing First model; meet people where they are; individualized support based on needs, goals, strengths; joining team creating meaningful change; commitment to lasting housing stability. - Values: start with dignity, take smart risks, be transparent, solve for today and tomorrow, spark each other’s strengths. - Diverse Culture: workforce reflects diversity; people of color nearly 70%; strive to recruit and retain employees from all backgrounds. We can combine into a few paragraphs. **Responsibilities** (duties): From "About The Role": The Resident Services Coordinator is responsible for provision of housing stabilization services to households who are homeless and/or low income. Provides variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, developing individualized housing plan that includes path to permanent housing stability subsequent to financial assistance. Also responsible for service coordination to ensure participants are connected to other necessary supportive services. From "How You Make An Impact": - Develop a community calendar of educational, recreational and opportunities for civic engagement activities and events. - Develop collaborative relationships with other local service providers and community agencies. - Maintain a positive relationship with the surrounding neighborhood. - Collaborate with property management in creating an environment that fosters a sense of ownership for residents and builds community. - Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement. - Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavior problems, school readiness, family violence, and exposure to drug and alcohol abuse, within the household. - Provide crisis intervention as needed and when requested by property management and/or program participants. - Maintain and secure comprehensive case files and prepare and submit all programmatic reports as required. - Other duties as assigned. We'll list as

• . **Requirements** (from How You Meet Qualifications): - Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience. - 1 year of case management experience providing services to homeless or low-income individuals and/or families. - Use of personal vehicles and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. - Driving and transportation of participants when required. - Work flexible hours, including some weekends and evenings when required. **Skills** (Competencies): - Excellent verbal & written communication, organizational, and time management skills. - Strong analytical and problem-solving skills with meticulous attention to detail. - Ability to work well independently and collaboratively with teams. - Experience using data collection software for documenting and reporting requirements. - Able to take the Initiative, be flexible, have self-motivation, and the capacity to respond effectively in stressful situations. - Experience with community networking and resource building. - Basic knowledge and understanding of applicable federal, state, and local laws. - Proficiency in Microsoft Office programs, systems, and platforms. - Ability to learn and use required mobile devices and business-related applications. - Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts. Note: Some overlap with communication skills; we keep as is. **Benefits** (Our Benefits and Perks): - Competitive Pay: $28.85 per - $32.00/per hour (but we will also have Pay section; maybe we keep Pay separate and Benefits exclude pay). However the Benefits section includes Competitive Pay line; we might duplicate. Better to put Pay in its own section and Benefits exclude pay line. But we must preserve all info; we can still include Pay in Benefits but then also have Pay section causing duplication. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid duplication but better to avoid duplication. We'll put Pay in its own section and Benefits will list other benefits excluding the pay line. Thus Benefits: - Work Arrangement: Onsite - Shift: Monday - Friday 8-5 PM - PTO: 19 days per year, increasing with tenure - Holidays: 12 paid holidays per year - Health & Wellness: 100% medical, dental and vision coverage options for employees - Agency dependent health care contribution - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Retirement Plan: 403(b) Plan w/ Employer Match & Contribution Programs - Voluntary Benefits: Commuter Assistance, Life Insurance, Legal Services - Mission Driven Culture: Join a team that's passionate about making a meaningful impact in the fight to end homelessness. **Pay**: - Competitive Pay: $28.85 per hour - $32.00 per hour (range). **Schedule**: - Work Arrangement: Onsite - Shift: Monday - Friday 8-5 PM - Flexible hours, including some weekends and evenings when required. But we already have Work Arrangement and Shift in Benefits; we might duplicate. Perhaps better to keep Schedule separate and Benefits exclude those lines. Let's decide: Benefits section should include benefits like PTO, holidays, health, EAP, FSA, retirement, voluntary benefits, mission driven culture. Schedule and Pay separate. Thus Benefits: - PTO: 19 days per year, increasing with tenure - Holidays: 12 paid holidays per year - Health & Wellness: 100% medical, dental and vision coverage options for employees - Agency dependent health care contribution - Employee Assistance Program (EAP) - Flexible Spending Account (