Resident Services Coordinator

About the role

The Resident Services Coordinator is directly responsible for delivering educational and community‑building programs for residents and for coordinating with local third‑party service providers to enhance these programs.

Responsibilities

• Support the needs of low‑income individuals and families.
• Deliver educational workshops to residents.
• Coordinate and provide resident social activities.
• Provide quality customer service and connect residents to resources that bridge social and economic barriers.
• Report program outcomes to the Rainbow Resident Services Division.
• Maintain the Resource Center in a clean and presentable condition.
• Welcome new youth residents, explain the resident services program, and introduce the Youth Program Coordinator role.
• Identify and assess youth needs, inform parents of available resources, and support access to services.
• Plan, implement, promote, and administer youth activities and programs.
• Ensure a safe, fun, and positive environment within the youth program.
• Organize and oversee all volunteers for the Youth Enrichment Program.

Requirements

• Employment experience in education or social services.
• Education in education or social services.
• Bilingual in Spanish (required).
• Reliable transportation.
• Energetic, positive attitude, and ability to provide quality customer service.
• Strong relationship‑building skills.
• Creative, self‑starter, result‑oriented, and resourceful.
• Willingness to undergo and pass a background and drug test.
• Live within 25 miles of the target zip code and have reliable personal or public transportation.

Suggested Skills / Background

• Enthusiasm for working with people.
• Desire to organize community and social‑service events, or proven ability to develop those skills quickly.
• Interest in gaining knowledge about the daily realities facing low‑income families.
• Experience successfully working with diverse populations.
• Outgoing personality and ability to build relationships with community partners and resources.

Pay

$22 per hour

Schedule

Part‑time