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Jobs · Management · Ohio

Resident Services Coordinator - Property Management

Pivotal Housing Partners · Hamilton, OH · 2 wk ago
On-siteManagement$21/hrFull-time

About the role

Pivotal, an industry leader in affordable housing, is seeking a Full-time Social Services Coordinator to support our communities in Atlanta, Douglasville, and Augusta. The role involves spending 60% of the week at Reserve at Hollywood and 40% at Reserve at Douglasville, with quarterly visits to Gardens at Harvest Point. Responsibilities include arranging training sessions, coordinating with local financial counselors and agencies, and providing social services as outlined in supportive services plans.

Responsibilities

  • Spend 60% (3 days/week) at Reserve at Hollywood in Atlanta, GA;
  • Spend 40% (2 days/week) at Reserve at Douglasville in Douglasville, GA;
  • 1 time quarterly at Gardens at Harvest Point in Augusta, GA (spend 1-2 nights there).
  • Arrange training sessions between residents and service providers;
  • Partner with local financial counselors and agencies to provide service;
  • Coordinate with specific service providers, either through direct outreach or referrals, for the provision of social services that are outlined in the supportive services plan.

Job Training/Placement

  • Partner with county agencies to identify and link residents to available resources that offer needed job training classes;
  • Link residents with local schools for continued education or GED classes;
  • After school/training programs: Partner with local schools and other agencies to set up on-site tutoring programs in community centers;
  • Mentoring programs: Partner with local Big Brothers/Big Sisters or other groups to create a mentoring program for children living in the community.

Requirements

  • Bachelor’s degree in Social Work (Preferred)
  • 1+ years of social work experience (preferred)
  • Strong organizational, communication, and interpersonal skills
  • Caregiving, resourcefulness, and collaborative mindset
  • Full-Time Benefits Eligibility

Qualifications

  • Full-Time Benefits Eligibility
  • Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
  • Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
  • HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
  • Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
  • Retail Savings: 401(k) plan with company match to support your future
  • Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
  • Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
  • Professional Growth: Professional development assistance to support your career goals

Skills

  • Passion for making a difference in the lives of others
  • Ability to work in a fast-paced, dynamic environment
  • Strong organizational and communication skills
  • Collaborative and compassionate mindset

Benefits

  • Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
  • Professional Growth: Professional development assistance to support your career goals

Pay

Starting at $21+/Hour -- we believe in a culture of transparency

Schedule

Full-time 40 hours/week

Benefits

  • Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
  • Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
  • HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
  • Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
  • Retail Savings: 401(k) plan with company match to support your future
  • Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
  • Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
  • Professional Growth: Professional development assistance to support your career goals

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